Claims & Complaints
We want your move to go as smoothly as possible. We handle every move with extreme care, and our movers are consummate professionals. If something should go wrong, we’re here to help. Let us know right away if something goes wrong during your move.
If something becomes damaged or missing during the move, or if you have a complaint about the service, please get in touch with our customer service team:
By Mail: 59-16 Broadway, Queens, NY 11377
By Phone: 212-321-3976
By Email: [email protected]
You have up to 3 months to send us a claim, but we strongly recommend you let us know about the situation as soon as possible. If you notice something is wrong during the move, make a notation on the Bill of Lading, Inventory, or delivery receipt at the delivery time.
However, you can still file a claim if you notice something wrong after the delivery. Expo Movers will do their best to resolve your claim quickly and fairly. We are committed to resolving claims within 60 days of receiving the information.