Claims & Complaints
We want your move to go as smoothly as possible. We handle every move with extreme care, and our movers are consummate professionals. If something should go wrong, we’re here to help. Let us know right away if something goes wrong during your move.
If something becomes damaged or missing during the move, or if you have a complaint about the service, please contact our customer service team:
By Mail: 4700 Northern Blvd, Long Insland City, NY 11101
By Phone: 212-321-3976
By Email: info@expomovers.com
You have up to 3 months to send us a claim, but we strongly recommend you let us know about the situation as soon as possible. If you notice something is wrong during the move, make a notation on the Bill of Lading, Inventory or delivery receipt at the time of delivery.
However, you can still file a claim if you notice something wrong after the delivery. Expo Movers will do the best to resolve your claim quickly and fairly. We are committed to resolving claims within 60 days from the date we receive the information.
