If something becomes damaged or missing during the move, or if you have a complaint about the service, please contact our customer service team:
You have up to 3 months to send us a claim, but we strongly recommend you let us know about the situation as soon as possible. If you notice something is wrong during the move, make a notation on the Bill of Lading, Inventory or delivery receipt at the time of delivery.
However, you can still file a claim if you notice something wrong after the delivery. Expo Movers will do the best to resolve your claim quickly and fairly. We are committed to resolving claims within 60 days from the date we receive the information.