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Claims & Complaints

We want your move to go as smoothly as possible. We handle every move with extreme care, and our movers are consummate professionals. If something should go wrong, we’re here to help. Let us know right away if something goes wrong during your move.

If something becomes damaged or missing during the move, or if you have a complaint about the service, please contact our customer service team:

By Mail: 3214 54th St., Woodside NY, 11377
By Phone: 212-321-3976
By Email: info@expomovers.com

You have up to 3 months to send us a claim, but we strongly recommend you let us know about the situation as soon as possible. If you notice something is wrong during the move, make a notation on the Bill of Lading, Inventory or delivery receipt at the time of delivery.

However, you can still file a claim if you notice something wrong after the delivery. Expo Movers will do the best to resolve your claim quickly and fairly. We are committed to resolve claims within 60 days from the date we receive the information.

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FREQUENTLY ASKED QUESTIONS

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Testimonials

Expo movers did an amazing job packing and moving my things this week! The lead mover, Adrian, started by telling me to relax and not worry because they would take care of everything for me, and they did! Not only did they do a great job moving everything, Adrian took extra time to fix a cracked piece of wood holding the mirror to my dresser, which is something people working for a large moving company would probably never do. I highly recommend Expo Movers!

Highly recommend!!!! Ivan was in my area and came by to check out my items so I didn’t have to worry about listing everything over the phone! On the day of my move the movers came on time, were extremely careful with my belongings, friendly, and most importantly so quick/accommodating to my needs!! I called a lot of places and these guys were by far the best price!! Adrian even called after my move to make sure everything went as I expected! I’m really glad I chose them! Thanks again guys : )

When I told a friend that I was moving, she told me that I “had to” call Ivan and Adrian; she was right.

Ivan was the coordinator and Adrian led the move. Ivan was responsive and helpful with all of my questions. Adrian and his crew were punctual, efficient, and careful with our items. They disassembled and reassemble furniture with ease. These guys made moving as relaxing as it can be.

In particular, I would like to praise them for their organization: We had one pickup and two dropoffs and everything got to the right location.

A team of professionals, highly recommended.

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CONTACT INFORMATION

Address: 3214 54th St Woodside NY 11377
Phone: 212-321-3976
E-mail: info@expomovers.com